Privacy Policy

Last updated: February 13, 2026

At Monte Albán Heritage Center (montealbanoaxaca.com), operated by an independent project based in Oaxaca, Mexico, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting our website or interacting with our services, such as forms to download audio tours or purchase digital products.

By using montealbanoaxaca.com, you agree to the practices described in this policy. If you do not agree, please do not use the site.

1. Information We Collect

We collect information in the following ways:

• Information you provide voluntarily:
  • Email address (via forms to download free audio tours or purchase digital products like the "No Stress Monte Albán Pack").
  • Any other data you choose to share in contact forms or comments.
• Information collected automatically:
  • Browsing data: IP address, browser type, device, pages visited, time spent, and referrals (via tools like Google Analytics or WordPress plugins).
  • Cookies and similar technologies: To improve site experience (see Cookies section below).

We do not collect sensitive information (e.g., financial data is processed securely through third-party providers like PayPal or Stripe, if applicable).

2. How We Use Your Information

We use your data to:

• Provide requested services (e.g., send audio tour download links).
• Send occasional updates, newsletters, or cultural content related to Monte Albán (only with your explicit consent).
• Improve the website (traffic and user behavior analysis).
• Respond to inquiries or support requests.
• Comply with legal obligations.

We send emails infrequently (maximum 1-2 per month) and only with educational/relevant content about Oaxacan heritage.

3. Email Marketing

We only send emails to addresses obtained with explicit consent (opt-in) through our forms.

Every email includes an automatic one-click unsubscribe link so you can opt out at any time.

We manage lists with FluentCRM, which automatically suppresses bounces, complaints, and unsubscribes.

We do not sell, rent, or share your data with third parties for marketing purposes.

We comply with the CAN-SPAM Act (U.S.) and similar principles for international users: clear unsubscribe links, physical address, and sender identification.

4. Data Sharing

We do not share your personal data with third parties, except:

• Trusted service providers (e.g., WordPress hosting, FluentCRM for list management, Google Analytics for anonymous metrics).
• When required by law (e.g., authorities).
• In case of project merger/sale (with prior notification).

5. Cookies and Similar Technologies

We use cookies to:

• Provide essential functionality (e.g., remember preferences).
• Analyze usage (Google Analytics—anonymous data to improve the site).

You can manage cookies in your browser (delete/reject). Disabling them may affect site functionality.

6. Data Security

We take reasonable measures to protect your information (e.g., SSL encryption, restricted access). However, no system is 100% secure—you use the site at your own risk.

7. Your Rights

• Access/Correction/Deletion: You can request to view, correct, or delete your data by emailing contact@montealbanoaxaca.com.
• Unsubscribe: Use the link in any email or contact us directly.
• Complaints: If you believe we have violated your rights, contact us first—we will respond promptly.

For residents in Mexico/EU: We adhere to data protection principles (e.g., Mexico's Federal Law on Protection of Personal Data and GDPR for European visitors).

8. Third-Party Links

Our site may contain links to external sites (e.g., recommended tours/hotels). We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this policy occasionally. Changes will be posted here with an updated date. Continued use of the site implies acceptance.

10. Contact

Thank you for trusting Monte Albán Heritage Center. Enjoy exploring Zapotec heritage!